Privacy Policy

1. Introduction

CST Logistics Inc. ("CST Logistics," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our digital operations platform, or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms, requesting quotes, or creating an account on our platform.
• Employment Information: For drivers and employees, we collect employment-related data such as CDL information, company assignment, and work schedules.
• Operational Data: Run records, dispatch information, chassis and container numbers, location data, and delivery documentation captured through our platform.
• Device Information: IP address, browser type, operating system, and device identifiers when you access our website or platform.
• Photos and Images: Photographs captured through our OCR feature for chassis/container number verification and delivery documentation.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our trucking and logistics services
• Process and manage dispatch assignments and run records
• Communicate with you about services, quotes, and account updates
• Verify chassis and container numbers through our OCR technology
• Generate driver settlements and financial reports
• Comply with DOT regulations and maintain safety records
• Respond to your inquiries and provide customer support
• Send relevant updates about our services (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our platform (e.g., hosting, analytics, OCR processing).
• Business Partners: With customers and rail yards as necessary to fulfill logistics services.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of CST Logistics and others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled while using the service.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure database storage with row-level security policies, and access controls. While we strive to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including DOT record-keeping requirements), resolve disputes, and enforce our agreements. Operational records such as run data and delivery documentation may be retained for the duration required by federal and state regulations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: